Pamela is a Life Science graduate and Certified Human Behaviour Analyst who has been using behavioural profiling tools such as DISC since the late 1990s. Her first foray into publications was in 1994 and has contributed to various agencies including The Salvation Army, Crisis Relief Society and National Youth Achievement Award. She also has been involved in career guidance since 1998. In addition, she is looking into the recruitment & training of volunteers in a full-time capacity.